We are seeking a Sales Coordinator with strong technical skills to join our dynamic automotive trading team. As a Sales Coordinator, you will play a crucial role in supporting the sales team, ensuring smooth operations, and providing technical expertise to assist in selling automotive products. This position requires a proactive and organized individual with a deep understanding of automotive components and a knack for customer service.
· Demonstrate in-depth knowledge of automotive components, parts, and accessories.
· Assist customers and sales team members with technical inquiries, providing accurate information and guidance.
· Stay updated on industry trends, new products, and technological advancements in the automotive sector.
· Collaborate with the sales team to develop and maintain strong customer relationships.
· Prepare and deliver technical presentations to customers as needed.
· Assist in preparing quotations, proposals, and technical documentation.
· Coordinate product demonstrations and technical workshops for potential customers.
· Handle order processing, including order entry, tracking, and shipment coordination.
· Ensure accurate and timely delivery of products to customers.
· Resolve any order-related issues or discrepancies efficiently.
· Address customer inquiries and concerns promptly and professionally.
· Maintain a high level of customer satisfaction by providing exceptional service.
· Work closely with the sales team to identify opportunities for upselling and cross-selling products.
· Maintain and update customer information, sales records, and inventory data.
· Generate reports and analyze sales data to identify trends and opportunities for improvement.
· Assist in forecasting sales and inventory needs.
· Facilitate communication between the sales team, customers, and other departments.
· Ensure all parties are informed of order status, technical updates, and relevant information.
· Assist with administrative tasks, including filing, document management, and maintaining office supplies.
Qualifications & Requirements
- Bachelor’s degree in a relevant field or equivalent work experience.
- Proven experience (5+ years) in automotive sales coordination.
- Proficient in MS Excel and Presentation skills.
- Strong technical knowledge of automotive components and products.
- Excellent communication and interpersonal skills.
- Customer-focused with a commitment to providing top-notch service.
- Highly organized and detail-oriented.
- Ability to work independently and as part of a team.
- Problem-solving skills and the ability to multitask effectively.